Entry Fees and Surcharges


On the Race Nation platform, there are two pricing elements to each entry, as well as the ability to sell merchandise and other items such as iTaBs:

  • Entry Price

  • Surcharge

The ‘Entry Price’ is the amount each ticket is charged at. We also offer the ability to add a ‘Surcharge’ per ticket. This allows you to add a charge on top of the Entry Price, for example: postage and packing, admin fee, VAT etc.  You can also rename the label ‘Surcharge’ to anything you want.

Both fees are set by the event owner

Example: Entry Price £25.00 Entry Price £25.00
Admin Fee £3.50 or Postage & Packing £0.99
Total £28.50 Total £25.99

Discount codes have the ability to apply the discount to just the Entry Price or the Entry Price and Surcharge. So if you want to offer a 100% discount code, and you have a surcharge, you must apply the discount to both Entry Price and Surcharge in order for the entrant to pay nothing.

The event owner receives both the Entry Price and Surcharge, less any platform fees. 

It is important to understand that if you are using the surcharge to ‘pass on’ our fees, then whatever value you set, the platform fee will be taken off this surcharge. 

For the sake of this example and ease of explanation, let’s say we charge £1 plus 10%

Entry Price £10
Admin Charge £2
Total £12
 
Less RN fixed fee -£1
Less 10% platform fee -£1.20 (10% of £12)
Total RN fees £2.20
Total to event owner £9.80

So whilst in this example our fees on a £10 value entry are £2, by adding the surcharge the value of the total entry is now £12, thus our fees are £2.20.

If you were to set the Surcharge to £2.50, you would then cover 100% of the Race Nation fees and make an additional 25p as per the example below.

Entry Price £10
Admin Charge £2.50
Total £12.50
 
Less RN fixed fee -£1
Less 10% platform fee -£1.25 (10% of £12.50)
Total RN fees £2.25
Total to event owner £10.25

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