Forgotten password / Claiming your account

Depending on when you purchased your event ticket and what platform the event organiser is using for your event, there will be one of two ways to log in. 
You will be able to tell which platform is in use by the URL: 
RaceNation event URL (examples given below) MyRaceNation login link
https://race-nation.com/splash-mob-5k https://my.race-nation.com/login
https://race-nation.co.uk/register/Race-Nation/splash-mob-5k https://my.race-nation.co.uk/
You'll note in the above, the slight difference in how the links are presented.
If this is your first time logging in, you'll need to make sure you claim your account first.

Resetting your password for race-nation.com events

If you have forgotten your MyRaceNation (.com) password, please do the following: 
  1. Go to https://my.race-nation.com/login
  2. Select Forgotten your password?
  3. Enter your email address that you used to register for the event on the Activate your My Race Nation Account page
  4. Select Request access to My Race Nation and you will be sent a email
  5. Go to your email inbox and there should be an email from RaceNation which will contain a link to reset your password (if you do not see an email please check your junk/spam folder)
  6. Click on link provided and you will be taken to the Reset your password page where you can enter a new password
  7. Click on Reset Password
  8. You can now login with your email address and new password

Please note the email is only valid for 4 hour after request, if you try try to use it after an hour your will get an error, you must complete steps 1-7 again to receive a new email

Resetting your password for race-nation.co.uk events

If you have forgotten your MyRaceNation (.co.uk) password, please do the following:

  1. Go to https://my.race-nation.co.uk/
  2. Select Forgotten your password? If this is your first time logging in to https://my.race-nation.co.uk/, you'll need to select Don't have an account? Claim yours here... 
  3. Enter your email address and select Reset Password
  4. Open the email and select Reset password
  5. Reconfirm your email address along with your new password
  6. You can now login with your email address and new password


Still need help? Contact Us Contact Us