Apply Account Credit to an Entry

How to apply Account Credits?
  1. Log into your Organiser's account by clicking here (
  2. Open the event you'd like to proceed with & click on Entries on the left hand menu.
  3. Enter the entrant's name in the Search for an Entry and click on the entry to open.
  4. Click on Order Info tab.
  5. At the bottom of the page, select the Make A Refund To Account Credit option.
  6. Complete the relevant entry points to determine the amount or percentage of the reimbursement.
  7. If the entrant is no longer participating in the event, withdraw the individual at this stage.
  8. If applicable, add refund notes. These are internal and only for your reference e.g "They cannot make the new date of the event"
  9. Click Refund Now
  10. A confirmation email will be sent to the entrant,  advising them that the credit relates to  your organisation and that the event has been reimbursed and funds credited to their account
  11. Entrants with credit will have the option to either apply their account credit or pay with their bank card for their future transactions with your Organisation.

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