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RaceNation App
Tracking Set Up
Event Organisers - How to include the RaceNation App on an event
How to find an event or entrant on the RaceNation App
RaceNation Timing & Results
How to Submit Results Through Strava - App
How to Submit Results Through Manual Submission-App
How to Submit Results Through RaceNation Timing - App
How can I submit my race time?
How do I view the results leaderboard?
How do I approve or reject an entrant’s results submission?
How to create a results leaderboard:
How are results submitted via scanning?
Refund Protect
How to apply for a refund if you have purchased Refund Protect
What is Refund Protect
MyRaceNation
My events are not listed when I log into MyRaceNation account
How to log into your MyRaceNation account
To view your donors
Event Organisers
Can I add my event to race nation?
Cancelling an entrant (Event Organiser instructions only)
Your event in your branding; a complete white-labelled solution
Event click through tracking & conversion statistics
Entering an event
How do I contact your support team?
I have entered but have had no emails or any confirmation.
Can I get a refund?
I cannot see the payment screen
Why was my card declined?
SportsGiving
How will my card be billed?
Sharing your SportsGiving page
Why do you ask for a mobile number when I sponsor someone?
Customising your SportsGiving fundraising page from your MyRaceNation account
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