How to Withdraw Entrants

Once the Event Organiser has given you access as a Scanning user, Checkpoint Manager, or Event Manager, you will receive either one or two emails. 

If you do not have a RaceNation account you will receive an email "RaceNation Registration - Claim Account Here", just click Accept Invitation and then enter your email address and create a password.

You will also (or only) receive an email titled "Invitation to Event Control ...." inviting you to manage the event, just click on Access Event Control and log in. When you accept the invitation just login to the Checkpoint Control Platform.

For future logins you can use this to access the Checkpoint Control Platform click the green 'Scanning' button. Please note, this button will only appear for events that you have a User level assigned to you.

When you are on the checkpoint on the Checkpoint Control Platform click on the blue Scan button for your primary checkpoint or click on View All Checkpoints if you need to withdraw at a different one. 

You will then be presented with the option to scan with either the Race Entry ID or the Race Number.
Click on the Withdraw tab just above these options.
You can then use either Race Entry ID or the Race Number to withdraw an entrant. Most entrants will be providing their Race Number. 
Once you type (then press Withdraw)/scan a correct number into either options the entrants will appear as Red in the list and classed as Withdrawn.

If you accidentally withdraw an entant, you can Scan them back in on that checkpoint or at any future checkpoints and they will then be submitted back into the list of expected entrants.

Click here for instructions on how to scan an entrant.

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